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1. PREAMBLE
The general terms and conditions set forth hereunder will constitute, together with the booking confirmation above, the contract for seasonal lease or lease for a specific event stipulated between the Client and GENTILI & ROY (hereafter « the Company ») for a fixed duration and with reference to the furnished Apartment chosen by the Client among those offered and duly described on the website www.halldis.com.
2. CONTRACT STIPULATION
The contract will be considered stipulated when the Company has received this Contract and the payment of the Booking Fee which can be made by credit card or by bank draft (in the case of bank draft, it will be necessary to send the payment confirmation to the Company).
3. PRICE AND PAYMENT
The Client will provide for the payment of the rental price of the Apartment in accordance with the specifications on the Booking Confirmation.
The Total Rental Price, as agreed on the Booking Confirmation, refers to the entire rental period. It shall be paid in its entirety before check in for the agreed period, taking into consideration the Booking Fee paid upon booking, which shall be deducted from the full rental price.
Unless otherwise provided the Total Rental Price is considered inclusive of initial and final cleaning as well as the consumption of electricity, gas, heating and water consumption.
The Extra Costs refer to all optional services requested by the Client, such as weekly cleaning and internet access.
For contracts subject to monthly renewal ("FLEXI"), the full monthly rental price shall be paid in advance, at least 14 days before the beginning of the following month.
In the case of monthly rental, the costs relating to electricity and gas are considered included in the price, up to a maximum of €100. Any additional consumption will be drawn from the Security Deposit as specified in article 4.
The Booking Fee is payable upon reservation by means of credit card, or within 48 business hours by means of a bank draft, in which case the details of of the bank draft must be sent to the Company within the said deadline. Subject to the receipt by Gentili & Roy of the Security Deposit, as specified and under the conditions set forth below, the Booking Fee shall be deducted from the Total Rental Price when the Balance is paid.
The Balance must be received by Gentili & Roy at least 14 days before the start of the rental period, and shall be paid as specified on the booking confirmation above (bank draft, credit card or cash).
4. SECURITY DEPOSIT
The Client shall be required to provide a Security Deposit upon arrival, pursuant to the terms and conditions set forth in the Booking Confirmation. The Security Deposit may be transferred to the Company by bank draft or credit card, in which case it must be received by Gentili & Roy at least 3 (three) days before the agreed check-in date, or by cash at the time of check-in. The Company shall return the said deposit to the Client upon termination of the Contract.
The Security Deposit required by the Company will depend on the duration of the rental period as follows:
- less than 15 days: 300 euros
- 15 days and overs: 1.000 euros
Unless the Security Deposit is paid and received as above, the booking shall be deemed as irrevocably cancelled by the Client and the Client accepts in this case that Gentili & Roy shall have the right to keep the Booking Fee.
The Security Deposit shall mainly cover:
- any extra consumption;
- any maintenance expenditures or repairs of any nature made necessary by the occupation of the Apartment by the Client or related persons;
- an indemnity for occupation by the Client, calculated on the same daily price as that of the booking, for the period from the agreed upon check out until the date on which the keys are actually handed over by the Client to Gentili & Roy‘s representative.
It is agreed and accepted that the Company will at any time be entitled to withdraw from the Security Deposit any amount due by the Client under the rental contract and/or occupation.
In the case of damages to the Apartment caused by the Client, the Company will be entitled to to retain the Security Deposit, without prejudice to the Company's right to claim compensation for any further damage caused.
5. DURATION - TERMINATION - CANCELLATION
5.1. The duration of the contract is indicated on the booking confirmation sheet through the specified dates of « check in » for the date of arrival and « check out » for the date of departure.
5.2. For contracts with flexible expiry ("FLEXI") the rental of the Apartment is renewed on a monthly basis up to a maximum stay of 12 months. Renewal of the contract for another month will be implicit, unless either party sends notice of termination by the seventh day of the current month.
5.3. The notice of termination referred to under article 5.2 will be valid if sent by fax or email, provided that the receipt is confirmed by the Company, or if sent by registered letter addressed to the Company.
5.4. Should the Client cancel the reservation prior to the start of the rental period, the Company will be entitled to retain the Booking Fee paid upon reservation as set forth in the Booking Confirmation, as a lump sum indemnification.
5.5. In case of cancellation after the start of the rental period, the total rental price paid by the Client will be fully retained by the Company.
6. REPLACEMENT OF THE APARTMENT
The Company may replace the Apartment with another apartment of identical or superior quality if the Company is unable to guarantee the Client use of the chosen Apartment due to events of « force majeure » or for any contingencies beyond its control. If the Client refuses the Apartment offered by way of replacement for a reasonable and substantiated cause, then the Company will refund the Client the amounts paid. No further amounts of whatsoever nature shall be due by the Company to the Client.
7. ARRIVAL AND DEPARTURE
7.1. The keys to the Property will be given on the spot to the Client by the Company's appointee, at such location and time as agreed by prior arrangement. Check-ins are regularly done between 3 P.M. and 7 P.M. while check-outs are between 9 A.M. and 11 A.M., Mondays to Fridays. Check-ins prior to 3 P.M. are only possible in apartments without a check-out scheduled for the same day, and need written approval by the Company. Extra costs will apply for check ins or check outs outside office hours or on weekends/holidays, and in the case of the Client's delayed arrival, as follows:
-Euro 20 for check ins/out from 9 AM to 7 PM on Saturdays, and check outs on Sundays & National Holidays; and for check ins/out from 7 AM to 9 AM & 7 PM to 9 PM Monday to Friday and check outs on Saturday, Sundays & National Holidays
-Euro 40 for check ins on Sundays & National Holidays any time, and for Saturdays from 7 AM to 9 AM & 7 PM to 10 PM
-Euro 40 for check ins/out from 9 PM to 7 AM any day
-Euro 20 for delays from 20 to 40 minutes
-Euro 40 for delays over 40 minutes
7.2. Upon handing over the keys of the Apartment, the Company's appointee will also provide the Client with a form containing a description of the current condition of the Apartment and its furniture, equipment and accessories. The Client agrees to sign the said form, reserving the right to supply in writing any comment or observation.
8. OBLIGATIONS OF THE CLIENT
8.1. The Client agrees to respect the maximum number of persons entitled to occupy the Apartment as set forth in the Booking Confirmation. In the case of non-compliance with this obligation, the Client will be obliged to pay a penalty fee equivalent to 30% of the total rental price for each additional person.
8.2. The Client undertakes to exercise due care and diligence in using the Apartment, refraining from any act which may damage the Apartment or its furniture, equipment and accessories. The Client also agrees not to cause any noise or nuisance that may in any way disturb the residents of in neighboring apartments.
8.3. The Client undertakes to return the keys of the Apartment in such manner as will be agreed with the Company.
8.4. The Client agrees not to reproduce and/or give to third parties the keys of the Apartment and/or reveal to third parties any codes of access to the Apartment. Loss of keys will entail compensation of the cost of new locks and of 4 sets of keys.
8.5. The Client agrees to take reasonable care and adopt the necessary safety measures to avoid unauthorized persons from accessing the Apartment for the entire duration of the rental period. In the case of failure to comply with the said obligation, the Client shall be liable to the Company for any damage caused to the Apartment and/or its furniture, equipment and accessories.
8.6. The Client shall not be entitled to exercise any commercial activities in the Apartment, or to develop any type of enterprise.
8.7. The Client undertakes to return the Apartment and its furniture, equipment and accessories to the Company in the same condition as that of the arrival date, as reported on the form described in Article 7.2. The Client shall be responsible for and support any necessary repair costs.
9. RIGHT OF ACCESS TO THE APARTMENT
The Company or any third party appointed by the Company, identifiable upon request by the Client, shall have access to the Apartment to carry out any necessary repair and/or maintenance work. The Client shall receive prior notice of such access, except for matters of great urgency.
10. PETS
Unless expressly authorized in writing by the Company, the Client shall not be allowed to have pets of any kind in the Apartment.
11. SUSPENSION OF UTILITIES
The Company will not be liable to the Client for any suspensions/interruptions beyond its control of the electricity, gas and/or water supply, and the Client expressly renounces any claim for indemnification in this regard.
12. TERMINATION BY THE COMPANY
12.1. The Company may terminate the rental contract by means of a notice by fax or registered letter to the Client in the following events:
a) should the Client fail to pay any of the amounts (Booking Fee, Balance or Security Deposit) agreed in the Booking Confirmation on the conditions specified therein, including any amount due as monthly rent under a contract with an open departure date ;
b) in the case of a major breach of any of the Client's obligations under Article 8.
12.2. In the case of failure to pay the Balance, the Security Deposit or any amount of monthly rent, the Company will be entitled to retain the Booking Fee by way of penalty.
13. LIMITATION OF RESPONSABILITY
It is agreed that, within the limits provided for by law, the amount of any damages due to the Client under the rental contract shall not exceed the amount actually paid by the Client to the Company under the same contract.
14. THEFT
The Company will not be liable to the Client for any thefts from the Apartment.
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